Customer Service Representative - State Farm Agent Team Member
Full Time • Tampa, FL
Responsive recruiter
Replies within 24 hours
Benefits:
- Licensing Paid by Agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
For the past seven years I’ve had the privilege of serving my community as a State Farm agent, but my journey started long before that. I began working with State Farm at 18 years old, and nearly two decades later, I’m just as passionate about helping people protect what matters most. That dedication drives everything we do in our office.
For the past seven years I’ve had the privilege of serving my community as a State Farm agent, but my journey started long before that. I began working with State Farm at 18 years old, and nearly two decades later, I’m just as passionate about helping people protect what matters most. That dedication drives everything we do in our office.
Our team is a close-knit group that genuinely enjoys working together and supporting one another’s success. We collaborate to share workloads when needed, spend time together outside of the office, and celebrate wins big and small - from holiday gatherings to an annual team trip you can qualify for. To keep things exciting and goal-focused, we also run in-office promotions designed to boost motivation and performance.
To thrive here, you need to be a true go-getter: self-sufficient, self-motivated, and driven to go above and beyond for every customer. Success in our agency means building real connections, selling with passion, and always putting in the extra effort to make a difference.
If you’re ready to grow alongside a supportive team and make an impact every single day, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chelsey Loper - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish Preferred
Compensation: $43,000.00 - $50,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Citrus Park.
- Our office is open 9:00 am - 5:00 pm.
- We currently have 4 team members at our agency.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none